Shipping policy
At SpiritForge, we work with trusted print-on-demand partners (Printful and Prodigi) as well as fulfill select items in-house. This allows us to offer a wider range of products while maintaining quality and efficiency.
All items are made to order or packed after purchase, meaning production begins once your order is placed.
Processing & Production Times
Production times vary depending on the product and fulfillment partner:
• Printful items: 2–5 business days for production
• Prodigi items: 1–4 business days for production
• In-house items: 1–3 business days if in stock
Please note that orders with multiple items may have different production times.
Shipping Timeframes (United States Only)
We currently ship within the United States only.
Once your order has been produced, it is shipped using standard shipping:
• Standard Shipping: 3–5 business days after fulfillment
• Total Estimated Delivery Time: Approximately 4–10 business days
Shipping times are estimates and not guaranteed.
Multiple Shipments
Because we work with multiple fulfillment partners, your order may:
• Ship in separate packages
• Arrive on different days
• Ship from different locations within the United States
This is normal and helps ensure faster delivery overall.
Tracking Information
You will receive tracking information via email once your order ships.
If your order contains multiple items, you may receive multiple tracking numbers.
Address Accuracy
Please ensure your shipping address is correct at checkout.
If an order is returned due to:
• Incorrect address
• Undeliverable address
• Failed delivery attempt
We may require additional shipping fees to resend your order.
Order Changes & Cancellations
Because many items are made to order, orders begin processing quickly.
We cannot guarantee:
• Order changes
• Address changes
• Cancellations
Once production begins, the order cannot be modified or canceled.
Shipping Delays
Delivery delays may occur due to:
• High order volume
• Carrier delays
• Weather conditions
• Production delays
• Holidays
SpiritForge is not responsible for carrier delays once an order has shipped.
Lost or Stolen Packages
SpiritForge is not responsible for:
• Lost packages marked delivered
• Stolen packages
• Carrier delivery errors
If your package is marked delivered but not received, please contact the shipping carrier first.
If you still need assistance, contact us and we will do our best to help.
Shipping Restrictions
• We currently ship within the United States only
• International shipping is not available at this time
Fulfillment Transparency
Your order may be fulfilled by:
• SpiritForge (In-House)
• Printful
• Prodigi
Items may arrive in separate packages and may ship from different locations.
Questions
If you have any questions about shipping, please contact us:
Spiritforge.contact@gmail.com